It took one party 3 months to reply, and that was only after two letters and several phone calls, only to for us to be told that it wasn't their responsibility. Another didn't know which forms we should complete and they would call us back, that was 6 weeks ago. Through an intermediary we emailed someone else in the same department and they have only just replied on the back of an email from me saying that I assumed that their input was not required, that got a reaction. Another department didn't know their own laws, if we hadn't told them the correct legislation we could have been fined.
We started out with our plan last October, we were aiming to be up an running by Easter. Because of the inefficiencies of the various states departments, we will not meet our aim and therefore the potential to realise a sizeable revenue will be lost. The trouble is who can we take to task, I have a feeling that because of my email to this certain department this week, they will find ways of putting barriers in our way.