Mrs Shenton's criticisms of bureaucracy are valid and to be applauded.
The wastelines of bureaucrats are none of her business.
Mrs Shentons critisism of "bureaucracy" may well have been a simple diversionary play to the media, as it was accepted that the GST invoices levied against Meals on Wheels were incorrectly issued - simple mistake, not bureaucracy: see report here -
http://www.thisisjersey.com/2009/03/11/treasury-say-sorry-for-charitys-gst-bill/Call me cynical, but she was never gonna resign, simply because the money wasn't ever owed. Perhaps just a little diversion to make us forget that this woman called Harper "Lenny Henry" at the height of the child abuse investigation, and added further fuel to the media fire.
The Shentons seem to enjoy forging forward with incorrect public statements whilst conveniently disregarding facts.